Policies

Shipping Policy

Bear Guardian can ship FOB Destination or FOB Origin. Shipping if Shipping is FOB Destination price for shipping will be added on to the price of the item.

All orders shipped within the state of Idaho are subject to 6% State Sales Tax which will be automatically calculated into your grand total.

Since all of our products are fabricated after the purchase order is received please allow up to 4 weeks for shipping.

Orders will not be processed on weekends or holidays.

As soon as your product has been shipped you will be notified of shipment.

Shipping Damages

Of course if the incorrect product is shipped, or the product is defective, we will correct it.

Sales Tax

ID – 6.0 %

Return Policy

A restocking fee of 25% will be applied to all approved, returned, non-custom, products if returned within 30 days from the original delivery date. Shipping and handling costs are non-refundable.

A restocking fee of 35% will be applied to all approved, returned, non-custom, products if returned after 31 days and before 90 days. Shipping and handling costs are non-refundable.

All custom work including custom laser-cut logos will be approved by the customer prior to initiation of the project. Therefore, there are no returns on products with a custom laser-cut logo or other custom design features.

Warranty Policy

Premier Site Furniture guarantees its site furniture products to be free from defects in workmanship and materials for a period of three full years from the date of invoice. This warranty does not cover vandalism, man-made or natural disasters, lack of maintenance, accidents, negligence, or wear-and-tear due to public abuse. Premier Site Furniture will, at its discretion, repair, replace, or refund the purchase price of any items found defective upon inspection by an authorized Premier Site Furniture service representative.

Privacy Statement

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.